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Never miss another call. Turn every conversation into a lead, a booking, or a solved problem – without adding headcount.
Our AI Receptionist & Voice Agents service gives your business a 24/7, human-sounding phone assistant that answers, routes, and follows up on calls with precision. Designed and delivered by HKE Automations, this service plugs directly into your existing phone numbers, calendars, and CRM so you can scale conversations without scaling costs.
Whether you’re a local service business, clinic, trades company, or growing brand, your AI receptionist will:
Answer calls instantly – no more voicemail or missed opportunities
Qualify callers, book appointments, and take messages
Route urgent calls to your team in real time
Run outbound campaigns to follow up leads or send reminders
We combine advanced voice AI with clear business logic so your phone line is always working for you – even when the team is busy or off the clock.
Your AI receptionist answers immediately, every time:
Instead of voicemail, clients reach a helpful assistant that actually moves things forward – booking consultations, logging issues, and qualifying leads while you focus on higher-value work.
Our voice agents are powered by enterprise-grade speech recognition and natural-sounding text-to-speech. That means:
We design each agent with a clear role, tone, and script structure so it sounds like your business – not a robot reading a script.
We don’t just drop in a generic bot. We design and configure your AI receptionist around how your business actually runs.
Ideal for clinics, trades, retail, professional services, and SMEs, your AI receptionist can answer all calls (or just overflow/after-hours), share opening hours, pricing, and FAQs, book or change appointments, route callers by intent, and capture structured messages sent straight to WhatsApp, email, or your CRM.
Go beyond answering calls — your AI agent can make proactive customer outreach, including follow-up calls after enquiries, appointment reminders and confirmations, service renewal check-ins, and polite, consistent payment or invoice reminders. It ensures every customer touchpoint is handled promptly, professionally, and without manual effort.
We set up safe, compliant outbound campaigns that respect call windows, opt-outs, and local regulations. You get more touchpoints, more conversions, and fewer no-shows – without your team dialing numbers all day.
Every call handled by your AI receptionist is an opportunity to learn and improve.
Call summaries and transcripts available for review
Custom outcome tags (e.g. Booked, Warm Lead, Support Ticket, No Answer)
Analytics on call volume, answer rates, success rates, and transfers
Continuous optimisation: we refine prompts, flows, and FAQs based on real data
We design your setup so you can clearly see:
How many calls the AI is handling
How many turn into bookings, leads, or resolved issues
Where callers still need human help – and how to reduce that over time
This isn’t just automation for the sake of it. It’s automation that pays for itself in saved time, saved salaries, and captured revenue.
We don’t offer a generic chatbot — we build a fully custom voice automation system that mirrors your exact business processes. This includes tailored call flows, bespoke scripts, real integrations, and ongoing optimisation to avoid the frustrations of one-size-fits-all voice bots.
We handle discovery, design, configuration, integrations, testing, and continuous optimisation across both inbound and outbound AI agents. You receive a fully managed, end-to-end call solution that operates like a natural extension of your team.
Book a short discovery call where we map your call flow, missed-call challenges, and goals, then choose your preferred package. We build, test, and launch your first agent — usually targeting your highest-value call type — and expand as results grow.
Most SMEs go live within 1–3 weeks depending on call-flow complexity, required integrations, and how quickly we receive your FAQs and policies. We launch a high-impact use-case first (like bookings or missed enquiries) and add more capabilities over time.
Pricing includes a one-time setup fee, usage-based call minutes, and optional ongoing optimisation packages. For many businesses, the total cost is lower than a part-time hire while delivering far more consistent coverage — and we provide a clear estimate during your discovery call.
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